Privacy Policy

Your privacy is important to the HandBrake Team. This privacy statement provides information about the information that this website collects, and the ways in which we use that information.

HandBrake Team

It is important to first understand that HandBrake does not have a company, legal entity, sponsors or corporation managing the project.
This is a volunteer project run by a few developers in our free time.

As such, we have no physical address or phone number available.

We are unable to provide commercial level legal agreements.

Information We Collect

• Information you enter into this website. For example, a name, email address and any information that you fill out on the Contact Us page.
• When you visit this website, we maintain access logs of each page that you visit. Thisincludes your internet address (IP) and possibly the operating system, browser version, and other information that may be in your browser's http headers.

HandBrake Application

• The HandBrake application has an built in update checker. This makes a standard https call to our website or a page hosted on github to check for the latest update information.
• When checking via our website, per bullet 2 under "Information We Collect", this will show up as a record in our access logs as if you visited the site in a web browser.
• When checking via Github, Github may store access logs and information about the request under their own Privacy Policy
• The HandBrake version information is included in the HTTP header.
• NO information is collected or transmitted from your computer regarding the application logs, error information and source or encoded content.
• This feature can be disabled in the application preferences if desired.

What the information is used for

• To allow us to offer, improve, maintain and monitor the security and quality of this website.
• To allow us to offer and maintain features such as the "Contact Us" page.
• To allow us to offer automatic update checks within the application.

Consent

• If contacting us by the "Contact Us" page, you must explicity provide consent to allow us to respond to you. You can revoke this consent at any time by sending us a followup message.
• The application update checker is "opt-in" and can be disabled at any time in the application preferences. Web Server logs are kept as per legitimate interest.

Legitimate Interest

• We have a legitimate interest in storing your internet address (IP) and access logs associated with this address to help detect issues and maintain the security of this website.

Public vs Personal/Private Data

The 'Contact Us' form uses e-mail. e-mail is not considered a secure medium so please refrain from sending us private information via this page.

Storage and Disclosure of your data

This website and any data you provide is hosted on servers located in France. We reserve the right to change the location and country where these servers are located at any time. Servers will only be placed in countries with strong data protection and privacy laws. This page will be updated if the location of the servers changes.

We do not transfer your data to any entity outside of the EU (European Union).

Where possible, we will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your information.

We may disclose your personal information to third parties, including law enforcement agencies (in any relevant country) where:

• Required to do so by law.
• In connection with any ongoing or prospective legal proceedings.
• In connection with any security related incidents that may occur.

Use of Cookies

Our website does NOT use cookies.

Third Party Services and User Content

• Our website includes hyperlinks to, and details of, third party websites.

We have no control over, and are not responsible for, the privacy policies and practices of third parties.

GitHub

The HandBrake team use GitHub for open-source project hosting.

GitHub has their own Privacy Policy Documents that apply when visiting their site.

We do not transfer any of your personal information to GitHub. If you choose to create an account with GitHub or use their services, they are the data controller and are independent of the HandBrake Team. Accounts on GitHub are not required to use HandBrake.

Please note, that when downloading HandBrake, or performing an update check within the application, it may use GitHub Services in place of accessing handbrake.fr

Amendments to this Policy

We may update this policy from time to time by publishing a new version on our website. The last time this document was updated is printed at the bottom of this policy.

Contacting Us

If you wish to contact us regarding this policy, please use the Report Problem page and select the Contact Us tab.

Disclaimer

The information and services provided on this website is for general information purposes only. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites and third-party content which are not under the control of the HandBrake Team. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, The HandBrake Team takes no responsibility for, and will not be liable for, the website being unavailable for any reason, including but not limited to technical issues beyond our control.